FAQs
Frequently Asked Questions
Have questions? We've got answers! Check out these common queries about ReplyRush.
FAQs
What is ReplyRush?
ReplyRush is an Instagram auto DM tool that automatically sends direct messages to users who comment with specific keywords on your posts. It saves time and boosts engagement on your Instagram account.
How does ReplyRush work?
ReplyRush works by monitoring your Instagram comments for specific keywords. When a user comments with one of these keywords, ReplyRush automatically sends them a predefined direct message.
Who can use ReplyRush?
ReplyRush is designed for businesses, influencers, and marketers who want to increase engagement and save time on Instagram by automating their direct messaging.
Do I need an Instagram business account to use ReplyRush?
Yes, you need to connect your Instagram business account to ReplyRush to use the automation features.
How do I connect my Instagram business account to ReplyRush?
To connect your Instagram business account, log in to the ReplyRush app, navigate to the Home screen, and follow the prompts to link your Instagram account.
What permissions are required for ReplyRush to work?
You need to grant ReplyRush the necessary permissions to access your Instagram account, including the ability to read comments and send direct messages.
What happens if I don’t grant the required permissions?
If the necessary permissions are not granted, ReplyRush will not be able to automate direct messages, and the tool will not function as intended.
Can I customize the direct messages sent by ReplyRush?
Yes, you can customize the direct messages sent by ReplyRush to fit your brand’s voice and messaging strategy.
How do I set up specific keywords for auto DM?
In the ReplyRush app, navigate to the settings, and you can define specific keywords that trigger the auto DM feature.
Can I use multiple keywords for triggering DMs?
Yes, you can set up multiple keywords to trigger direct messages based on user comments.
Is there a limit to the number of DMs I can send?
DM limits are based on your plan. Instagram imposes limits on the number of DMs that can be sent to avoid spam. ReplyRush adheres to these limits to ensure compliance with Instagram’s policies.
Will users know that the DM was sent automatically?
Users will receive the direct message as if it were sent manually. However, you can personalize the message to make it more engaging and authentic.
Can I track the performance of my auto DMs?
Yes, ReplyRush provides analytics to help you track the performance of your auto DMs, including open rates and responses.
How do I update my keywords and messages?
You can update your keywords and messages anytime through the ReplyRush app’s settings.
What kind of support does ReplyRush offer?
ReplyRush offers support via email at support@replyrush.com. Additionally, the website has a help center with various resources to assist you.
Is there a trial period for ReplyRush?
ReplyRush offers a Free Plan so you can test the tool before committing to a subscription. Details of the Free Plan can be found on our pricing page.
How do I cancel my subscription?
You can cancel your subscription at any time through your account settings in the ReplyRush app. Detailed instructions are available in the help center.
Will I be charged if I cancel during the trial period?
No, Replyrush has no trial plan, For testing you can use free plan.
How secure is my Instagram account with ReplyRush?