top of page

Help Center

Getting Started

Welcome to the ReplyRush Help! Our knowledge base is designed to assist you with permission settings and account creation, as well as to help you resolve common issues you may encounter.

  • Is there a limit to the number of DMs I can send?
    DM limits are based on your plan. Instagram imposes limits on the number of DMs that can be sent to avoid spam. ReplyRush adheres to these limits to ensure compliance with Instagram’s policies.
  • Will users know that the DM was sent automatically?
    Users will receive the direct message as if it were sent manually. However, you can personalize the message to make it more engaging and authentic.
  • What permissions are required for ReplyRush to work?
    You need to grant ReplyRush the necessary permissions to access your Instagram account, including the ability to read comments and send direct messages.
  • Can I use multiple keywords for triggering DMs?
    Yes, you can set up multiple keywords to trigger direct messages based on user comments.
  • Can I customize the direct messages sent by ReplyRush?
    Yes, you can customize the direct messages sent by ReplyRush to fit your brand’s voice and messaging strategy.
  • Can I track the performance of my auto DMs?
    Yes, ReplyRush provides analytics to help you track the performance of your auto DMs, including open rates and responses.
  • Who can use ReplyRush?
    ReplyRush is designed for businesses, influencers, and marketers who want to increase engagement and save time on Instagram by automating their direct messaging.
  • How secure is my Instagram account with ReplyRush?
    ReplyRush uses secure protocols to ensure your Instagram account information is protected. We adhere to Instagram’s API guidelines to maintain account security.
  • Is there a trial period for ReplyRush?
    ReplyRush offers a Free Plan so you can test the tool before committing to a subscription. Details of the Free Plan can be found on our pricing page.
  • What happens if I don’t grant the required permissions?
    If the necessary permissions are not granted, ReplyRush will not be able to automate direct messages, and the tool will not function as intended.
  • How does ReplyRush work?
    ReplyRush works by monitoring your Instagram comments for specific keywords. When a user comments with one of these keywords, ReplyRush automatically sends them a predefined direct message.
  • How do I cancel my subscription?
    You can cancel your subscription at any time through your account settings in the ReplyRush app. Detailed instructions are available in the help center.
  • How do I update my keywords and messages?
    You can update your keywords and messages anytime through the ReplyRush app’s settings.
  • Do I need an Instagram business account to use ReplyRush?
    Yes, you need to connect your Instagram business account to ReplyRush to use the automation features.
  • How do I connect my Instagram business account to ReplyRush?
    To connect your Instagram business account, log in to the ReplyRush app, navigate to the Home screen, and follow the prompts to link your Instagram account.
  • How to Set Up Auto DM for Posts or Stories in ReplyRush?
    Understanding Auto DM: Auto DM (Direct Message) is a feature that allows you to automatically send a message to users who comment on your Instagram posts, stories, or reels. This feature is a powerful tool for increasing engagement, expanding your brand’s reach, and boosting sales. It’s widely used by creators and Instagram marketers to enhance their interactions and earnings. Steps to Set Up Auto DM: 1 – Download and Login: Start by downloading the ReplyRush mobile app and logging into your account. 2 – Navigate to Home Screen: On the home screen, locate the post or story for which you want to enable the Auto DM feature. Click the “Link Now” button on the post or story. 3 – Trigger Setup: A new screen will open with the first option, Trigger. What is a Trigger? Triggers are the starting points for your automatic DMs. They define the conditions under which a DM will be sent. In ReplyRush, there are two types of triggers: All Comments and Keywords. All Comments: When any user comments on the selected post, the Auto DM is triggered, and the user receives the reply. Keywords: This option triggers an Auto DM only when a specific keyword is found in the comment on the selected post, story, or reel. This is particularly useful for marketers who want to engage only with users who show interest by using specific keywords. Exclude Keywords: There’s also an option to set Exclude Keywords. When these keywords are found in a comment, the Auto DM will not be sent. This is useful for filtering out negative or irrelevant comments, helping you to save your DM limit. Comment Auto Reply: This feature allows you to automatically reply to a comment directly on the post. To enable this, you need to turn on the Comment Auto Reply option. Set up default settings first, and you can also add multiple messages to be sent randomly as replies to comments. Send Once Per User/Per Post This feature allows only send one Auto DM per User per post. If user are adding multiple comment but Auto DM sent only one time. This will save your DM limit and send DM to maximum user to increase engagement. 4 – Template Type: The next important step is to choose the Template Type. This determines the format of the message that will be sent when an Auto DM is triggered. There are two types of templates: Message and Media Template. Message: A simple text message that you can send to users. It has a character limit of 950 characters. This option is straightforward but doesn’t allow you to track link clicks or CTR (Click-Through Rate). Media Template: This allows you to send a more engaging DM, including up to three URLs with their own buttons, one image, and a headline. The Media Template is designed to encourage specific actions, such as visiting a website or making a purchase. It also allows you to track link clicks and CTR metrics. When to Use: The Media Template is ideal for promotional messages, product launches, and marketing campaigns where directing users to multiple destinations is beneficial. This template is widely used by creators and influencers to share multiple products or links within a single message. Reply Time: The final option is Reply Time. This feature allows you to choose whether to send the Auto DM immediately or after a certain delay. Save Settings: Once you’ve configured everything, scroll to the bottom and click the Save button to enable the Auto DM feature for the selected post. If you need any help or encounter issues, please contact our support team for assistance.
  • What kind of support does ReplyRush offer?
    ReplyRush offers support via email at support@replyrush.com. Additionally, the website has a help center with various resources to assist you.
  • Will I be charged if I cancel during the trial period?
    No, Replyrush has no trial plan, For testing you can use free plan.
  • How do I set up specific keywords for auto DM?
    In the ReplyRush app, navigate to the settings, and you can define specific keywords that trigger the auto DM feature.
  • What is ReplyRush?
    ReplyRush is an Instagram auto DM tool that automatically sends direct messages to users who comment with specific keywords on your posts. It saves time and boosts engagement on your Instagram account.
  • How to Manage Multiple Instagram Business Accounts in ReplyRush?
    Managing multiple Instagram Business accounts in ReplyRush is straightforward. Here are separate steps for mobile and web to help you efficiently add, remove, or switch between accounts. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Steps for Mobile App 1. Log In to ReplyRush Open the ReplyRush mobile app & Log in using your email and password. 2. Access Account Management Tap the top right corner to open the Switch menu. 3. Add or Remove Accounts In the “Manage IG Accounts” section: Add Account: Tap the “Add Account” button. Log in with the instagram account associated with the Instagram Business account you want to add. Grant the required permissions. Remove Accounts: Select the Instagram account you want to remove and tap “Delete”. Note: Only Instagram accounts linked to the connected Facebook account will appear here. 4. Removing an Account When removing an account: All posts, data, and automations (Auto DM, Comment Replies, etc.) for the account will stop immediately. You can re-add the account later if needed, based on your subscription plan. 5. Switching Between Accounts On the Home Screen, the current Instagram account’s name will appear in the top header bar. Tap the account name to open the account list and select a different account. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Steps for Web Dashboard 1. Log In to ReplyRush Go to the ReplyRush Web Dashboard. Enter your email and password to log in. 2. Access Account Management Click on your profile icon in the top right corner. From the dropdown menu, select “My Account.” Navigate to the “Manage IG Accounts” section. 3. Add or Remove Accounts In the “Manage IG Accounts” section: Add Account: Click the “Add Account” button. Log in using the associated Facebook account and grant necessary permissions. Remove Accounts: Select the account you wish to remove and click “Delete.” Note: Ensure the Facebook account connected has permissions for the Instagram accounts you wish to add. 4. Removing an Account Deleting an account will: Remove all posts, data, and active/future automations for that account. Prevent Auto DM or Comment Reply features from running for the account. Allow you to re-add the account later as needed. 5. Switching Between Accounts On the Home Screen Sidebar, the current Instagram account will be displayed at the top. Click the account name to open the account list and select the account you wish to manage. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Need Assistance? If you encounter any issues or need additional help, please refer to our comprehensive User Guide or reach out to our support team. We're here to ensure you get the most out of ReplyRush! 📧 Email: support@replyrush.com 🌐 Website: replyrush.com 📱 Mobile App: ReplyRush on App Store 🔑 Dashboard: app.replyrush.com
  • How to Switch Instagram Accounts in ReplyRush?
    ReplyRush allows you to manage multiple Instagram accounts seamlessly, depending on your active plan. Here's a step-by-step guide to help you switch accounts and configure settings for different Instagram accounts with ease: -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Steps for Mobile App 1. Login to the App Open the ReplyRush mobile app. Log in with your email address and password. 2. Access the Current Account On the Home Screen, the name of the currently selected Instagram account will appear in the top header bar. 3. Switch Accounts Tap the Top right side next to the current account name. A popup window will appear showing a list of all your connected Instagram accounts. The list will include the usernames and profile pictures of your accounts. 4. Select a Different Account Tap the Instagram account you want to switch to. The app will load all the settings, data, and features associated with the selected account. 5. Configure Account Settings Each Instagram account can have its own configuration for features like Auto DM, Comment Replies, and more. Settings for one account will not affect the others. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Steps for Web Dashboard 1. Login to the Web Dashboard Visit the ReplyRush Web Dashboard. Log in using your email address and password. 2. Access the Current Account On the Home Screen, the name of the currently selected Instagram account will be displayed at the top left side bar. 3. Switch Accounts Click the dropdown arrow next to the account name in the header. A list of your connected Instagram accounts will appear, displaying the usernames and profile pictures. 4. Select a Different Account Click on the Instagram account you wish to switch to. The dashboard will update to show all data and settings for the selected account. 5. Configure Account Settings Customize settings for each account independently, such as Auto DM features, Comment Replies, and other automation tools. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Important Notes Independent Operations: Each Instagram account is managed independently in ReplyRush. Changes to one account do not affect others. Shared Plan Limits: DM and usage limits are shared across all accounts in your plan. Manage limits accordingly -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Need Assistance? If you encounter any issues or need additional help, please refer to our comprehensive User Guide or reach out to our support team. We're here to ensure you get the most out of ReplyRush! 📧 Email: support@replyrush.com 🌐 Website: replyrush.com 📱 Mobile App: ReplyRush on App Store 🔑 Dashboard: app.replyrush.com
  • Facebook Permissions Checklist for ReplyRush!
    To ensure ReplyRush operates seamlessly, you must verify that all required permissions are properly configured in your Facebook and Instagram accounts. Follow these steps to confirm your settings: -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Step 1: Page Settings Visit Facebook: Go to Facebook.com. Navigate to Your Facebook Page: Open your Facebook page. Go to Settings > Linked Accounts > Instagram. Check for Errors or Warnings: Look for any errors or warnings in the Linked Accounts section. If errors are present, follow the provided instructions to resolve them. If no issues are detected, proceed to the next step. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Step 2: Business Suite Settings Open Meta Business Suite: Access the Meta Business Suite through your browser or app. Review Notifications: Check the dashboard for any error or warning notifications related to your page or account. Resolve any issues as indicated. If no problems are found, move to the next step. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Step 3: Business Manager Settings Access Business Manager: Log in to Business Manager. Verify Page Permissions: Navigate to Settings > Pages and select your page. In the People column on the right, find your name and ensure you have Full Control permissions. Verify Instagram Permissions: Go to Instagram Accounts in the settings. Select your Instagram account, locate your name, and ensure all permission toggles are activated. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Need Assistance? If you encounter any issues or need additional help, please refer to our comprehensive User Guide or reach out to our support team. We're here to ensure you get the most out of ReplyRush! 📧 Email: support@replyrush.com 🌐 Website: replyrush.com 📱 Mobile App: ReplyRush on App Store 🔑 Dashboard: app.replyrush.com
  • Default Settings to Speed Up Auto DM
    Setting up Auto Direct Messages (Auto DM) for Instagram posts or reels can be repetitive, especially if you frequently use the same keywords, media, or messages. To simplify this process, ReplyRush offers Default Settings that automatically apply to all posts and reels on a per-account basis. This guide explains how to configure and customize Default Settings, ensuring efficiency and consistency in your Instagram Auto DM strategy. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Benefits of Default Settings Time-Saving: Automates repetitive configurations for all posts and reels. Consistency: Ensures uniform messaging and responses. Customization: Allows for personalized media templates and text messages for specific goals. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- How to Set Default Settings for Auto DM For Mobile App Users Log in to ReplyRush: Open the mobile app and log in with your credentials. Access Settings: Tap the Settings icon at the top-right corner of the home screen. Open Default Settings: Select Default Settings from the menu. Configure Your Defaults: Trigger Type: Enter keywords that activate Auto DM. Negative Keywords: Add keywords to prevent Auto DM triggers. Media Template: Upload or choose default images or videos for Auto DMs. Text Message: Write a standard message for all Auto DMs. Delay Message: Specify a time delay for sending the message. Single DM per Post per User: Enable this option to limit one DM per user per post. Save and Apply: Tap Save to apply your settings to all future posts and reels. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- For Web Dashboard Users Log in to the Web Dashboard: Open the ReplyRush Dashboard and sign in. Navigate to Default Settings: From the left menu, go to Settings > Default Settings. Set Default Auto DM Configurations: Trigger Type: Add keywords to trigger Auto DMs. Negative Keywords: Specify keywords to block triggers. Media Template: Upload or choose media for DMs. Text Message: Create a standard message template. Delay Message: Set a delay timer for Auto DM delivery. Single DM per Post per User: Enable for user-specific control. Save Changes: Click Save to confirm and apply the configurations. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Additional Feature: Comment Auto Reply ReplyRush also includes a Comment Auto Reply feature to engage users who comment on your posts: Set Up Comment Auto Reply: Access Comment Auto Reply from the Settings menu. Add up to 10 different reply messages. Save the settings. The system will randomly select and send one of these replies to comments, making your interactions more dynamic and engaging. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Account-Specific Settings Default Settings and Comment Auto Reply configurations can be managed individually for each Instagram account connected to ReplyRush. This ensures flexibility and tailored messaging for different accounts. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Need Assistance? If you encounter any issues or need additional help, please refer to our comprehensive User Guide or reach out to our support team. We're here to ensure you get the most out of ReplyRush! 📧 Email: support@replyrush.com 🌐 Website: replyrush.com 📱 Mobile App: ReplyRush on App Store 🔑 Dashboard: app.replyrush.com
  • How to Delete Your ReplyRush Account (Mobile & Web)?
    If you wish to permanently delete your ReplyRush account, follow these steps for both mobile and web versions: For Mobile App: 1. Open the App If the ReplyRush app is already installed on your mobile device, open it. If not, reinstall it from the iOS App Store. 2. Log In Log in to your ReplyRush account using your registered email address and password. 3. Access the Side Menu Tap on the top left corner of the app to open the side menu. Find and select the “My Account” option. 4. Delete Your Account Scroll down to the bottom of the “My Account” screen. Tap the “Delete Account” button. Follow the on-screen instructions to permanently delete your account. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- For Web Dashboard: 1. Log In Visit the ReplyRush Web Dashboard and log in using your email and password. 2. Access Account Settings Once logged in, click on your profile icon in the top right corner. From the dropdown menu, select “My Account”. 3. Delete Your Account Go to the right side of the “My Account” page. Click the “Delete Account” button and follow the instructions to permanently delete your account. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Important Notes: Irreversible Action: Deleting your account is permanent and cannot be undone. All your data, including posts, Facebook account information, Instagram Business/Creator account data, email, and all associated information, will be permanently removed. Active Plans: If you have an active subscription plan, deleting your account will cancel it. Please note that ReplyRush will not reactivate the same plan if you decide to register again. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Need Assistance? If you encounter any issues or need additional help, please refer to our comprehensive User Guide or reach out to our support team. We're here to ensure you get the most out of ReplyRush! 📧 Email: support@replyrush.com 🌐 Website: replyrush.com 📱 Mobile App: ReplyRush on App Store 🔑 Dashboard: app.replyrush.com
  • Getting Started with ReplyRush
    Welcome to ReplyRush! To get started and begin automating your Instagram engagement, please ensure the following criteria are met: 1. Instagram Account Type Your Instagram account must be set to either a Creator or Business account type. Personal accounts are not compatible with ReplyRush's automation features. 2. Facebook Page You must have a Facebook page linked to your Instagram account. Personal Facebook accounts do not meet the requirement for integration. 3. Full Admin Access You need to have full admin access to both your Facebook and Instagram accounts. Without admin privileges, ReplyRush will not be able to connect and perform the necessary automations. 4. Instagram Followers Ensure your Instagram account has at least 100 followers to use ReplyRush effectively. This ensures a solid engagement base for the tool to function optimally. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Need Assistance? If you encounter any issues or need additional help, please refer to our comprehensive User Guide or reach out to our support team. We're here to ensure you get the most out of ReplyRush! 📧 Email: support@replyrush.com 🌐 Website: replyrush.com 📱 Mobile App: ReplyRush on App Store 🔑 Dashboard: app.replyrush.com
  • How to Add an Instagram Account Not Listed in ReplyRush?
    If your Instagram account isn’t appearing in ReplyRush, it might not be properly linked to Facebook through business integrations. Follow these steps to ensure your account is correctly configured and added to ReplyRush: -------------------------------------------------------------------------------------------------------------------------------------------------------------------- 1. Configure Facebook Settings Step 1: Access Facebook Settings Visit Facebook.com or open the Facebook app. Navigate to Settings & Privacy > Settings. Select Business Integrations (or use the direct link if provided). Step 2: Find ReplyRush Integration Locate ReplyRush in the list of business integrations. Click View and Edit next to ReplyRush. Step 3: Select Instagram and Facebook Accounts In the popup, scroll down to find your Instagram account and associated Facebook page. Ensure that both accounts are selected in all instances displayed (this may appear multiple times, typically 3–7). Check all required boxes to ensure the accounts are fully linked to ReplyRush. Note: If this step isn’t completed, ReplyRush will not be able to detect your Instagram account. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- 2. Add the Instagram Account in ReplyRush For Mobile App: Log in to the ReplyRush mobile app. Open the side menu by tapping the top left corner. Navigate to My Account > Manage Instagram Accounts. Tap Add Instagram Account at the bottom. Follow the on-screen prompts to add your Instagram account. For Web Dashboard: Log in to the ReplyRush Web Dashboard. Navigate to My Account > Manage Instagram Accounts. Click Add Instagram Account at the bottom. Follow the prompts to connect your Instagram account. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- What If the Issue Persists? If you’ve configured your Facebook settings correctly but your Instagram account still doesn’t appear: Double-check Permissions: Ensure all permissions for Instagram and Facebook are enabled in the ReplyRush integration. Reconnect Facebook: Disconnect and reconnect your Facebook account in ReplyRush. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Need Assistance? If you encounter any issues or need additional help, please refer to our comprehensive User Guide or reach out to our support team. We're here to ensure you get the most out of ReplyRush! 📧 Email: support@replyrush.com 🌐 Website: replyrush.com 📱 Mobile App: ReplyRush on App Store 🔑 Dashboard: app.replyrush.com
  • Understanding Posts and Stories in ReplyRush
    When you connect your Instagram (IG) account to ReplyRush, the platform offers tools to manage both Posts and Stories. Below is a detailed explanation of how these features work: -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Posts Initial Setup: Upon registration, ReplyRush automatically displays the most recent 30 posts from your Instagram account. Access and manage all posts (including older posts). Set up automation for all your posts, including Auto DMs. Older Posts: Access to Older Posts: When you first connect your Instagram account to ReplyRush, the platform automatically loads the 30 most recent older posts from your account. There are no limits on how many older posts you can access, and you can continue adding them without restrictions. Adding Future Posts: Every new post made after joining ReplyRush will automatically be added and can be automated. This feature remains available as long as your ReplyRush subscription is active. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Stories Loading Stories: Stories will appear in ReplyRush as long as you have active stories on your Instagram account. Limits per Load: Up to 4 active stories can be loaded at a time. There's no limit to the total number of stories you can manage. Automation for Stories: You can set up Auto DMs for any active story without any restrictions. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Need Assistance? If you encounter any issues or need additional help, please refer to our comprehensive User Guide or reach out to our support team. We're here to ensure you get the most out of ReplyRush! 📧 Email: support@replyrush.com 🌐 Website: replyrush.com 📱 Mobile App: ReplyRush on App Store 🔑 Dashboard: app.replyrush.com
  • Understanding Posts and Stories in ReplyRush (copy)
    When you connect your Instagram (IG) account to ReplyRush, the platform offers tools to manage both Posts and Stories. Below is a detailed explanation of how these features work: -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Posts Initial Setup: Upon registration, ReplyRush automatically displays the most recent 30 posts from your Instagram account. Access and manage all posts (including older posts). Set up automation for all your posts, including Auto DMs. Older Posts: Access to Older Posts: When you first connect your Instagram account to ReplyRush, the platform automatically loads the 30 most recent older posts from your account. There are no limits on how many older posts you can access, and you can continue adding them without restrictions. Adding Future Posts: Every new post made after joining ReplyRush will automatically be added and can be automated. This feature remains available as long as your ReplyRush subscription is active. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Stories Loading Stories: Stories will appear in ReplyRush as long as you have active stories on your Instagram account. Limits per Load: Up to 4 active stories can be loaded at a time. There's no limit to the total number of stories you can manage. Automation for Stories: You can set up Auto DMs for any active story without any restrictions. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Need Assistance? If you encounter any issues or need additional help, please refer to our comprehensive User Guide or reach out to our support team. We're here to ensure you get the most out of ReplyRush! 📧 Email: support@replyrush.com 🌐 Website: replyrush.com 📱 Mobile App: ReplyRush on App Store 🔑 Dashboard: app.replyrush.com
  • How to Disconnect Your Facebook Account from ReplyRush?
    Follow these steps to disconnect your Facebook account from ReplyRush: -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Steps for Mobile App 1. Log In to the App Open the ReplyRush mobile app. Log in using your registered email address and password. 2. Access Account Settings Tap the top left corner to open the side menu. Select the “My Account” option to access account-related settings. 3. Disconnect Facebook Scroll to the bottom of the “My Account” screen. Tap on the “Disconnect Facebook” button. Confirm the action to disconnect your Facebook and Instagram accounts. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Steps for Web Dashboard 1. Log In to the Dashboard Go to the ReplyRush Web Dashboard. Log in with your email and password. 2. Access Account Settings Click on your profile icon in the top right corner. Select “My Account” from the dropdown menu. 3. Disconnect Facebook Scroll to the bottom of the “My Account” page. Click the “Disconnect Facebook” button. Confirm the action to remove your Facebook and Instagram accounts. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Important Notes: Irreversible Action: Once you disconnect your Facebook account, all automation will stop for all connected Instagram accounts. Reconnecting Accounts: You can reconnect the same Facebook account later if needed. Switching Facebook Accounts: If you choose to switch to a new Facebook account: All data associated with the previous account will be permanently deleted. This action is immediate and cannot be undone. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Need Assistance? If you encounter any issues or need additional help, please refer to our comprehensive User Guide or reach out to our support team. We're here to ensure you get the most out of ReplyRush! 📧 Email: support@replyrush.com 🌐 Website: replyrush.com 📱 Mobile App: ReplyRush on App Store 🔑 Dashboard: app.replyrush.com
  • How to Link Your Instagram Account to a Facebook Page?
    To enable key features in ReplyRush, your Instagram account must be linked to a Facebook page. Here’s a simple guide to connect your Instagram account: -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Steps to Link Instagram to Facebook Page 1. Open Your Facebook Page Go to your Facebook page and click Switch Now to view it as the page (if applicable). 2. Access Settings Navigate to the Settings menu on your Facebook page. 3. Find Linked Accounts In Settings, locate the Linked Accounts section. Click View next to Instagram. 4. Connect Your Instagram Account Click the Connect Account button. Follow the on-screen prompts to log into your Instagram profile and link it to the Facebook page. 5. Log Back into ReplyRush Open ReplyRush and log in. Click the Login with Facebook button. Select the appropriate Facebook page and Instagram account from the list to complete the setup. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Important Notes Only Business or Creator Instagram accounts can be linked to a Facebook page. Ensure you have full admin access to the Facebook page. Linking your Instagram account to a personal Facebook profile will not work for ReplyRush features. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Need Assistance? If you encounter any issues or need additional help, please refer to our comprehensive User Guide or reach out to our support team. We're here to ensure you get the most out of ReplyRush! 📧 Email: support@replyrush.com 🌐 Website: replyrush.com 📱 Mobile App: ReplyRush on App Store 🔑 Dashboard: app.replyrush.com
  • How to Create an Account in ReplyRush?
    Follow these simple steps to create your account and get started with ReplyRush: For Mobile App 1. Install the App Download and install the ReplyRush app from either the iOS App Store. 2. Sign Up Open the app and tap the “Sign Up” button located at the bottom of the screen. Enter your email, password, and industry information. A verification email will be sent to your inbox. Check your email and enter the verification code to complete the registration process. 3. Connect Your Instagram Business Account After successful registration, you will see a Facebook button or Instagram Button to connect your Instagram business account via Facebook or instagram login. If Connect Via Facebook, Tap the “Continue with Facebook” button and follow the prompts. Select your Facebook page or allow all page permissions. Choose your Instagram account or allow permissions for all Instagram accounts to avoid any connection issues. After granting the necessary permissions, the ReplyRush app will display your Instagram business account. Select the correct Instagram account and click “Done” to finalize the connection. 4. Setup Once your Instagram account is connected, you can view your recent posts on the home page of the app. You are now ready to set up Auto DM for your Posts, Reels, and Stories. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Follow these steps to create your ReplyRush account via the Web Dashboard: 1. Visit the Web Dashboard Go to the ReplyRush web dashboard by clicking the link below: Open ReplyRush Web Dashboard 2. Sign Up On the dashboard homepage, click the “Sign Up” button at the bottom. Enter your email address, password, and industry information. You will receive a verification email. Check your inbox and enter the verification code to complete the registration process. 3. Connect Your Instagram Business Account After completing registration, you will be prompted to connect your Instagram business account. Click the “Continue with Instagram” button to log in via Instagram. After granting the necessary permissions, your Instagram business account will connect successfully. 4. Set Up Auto DM Once your Instagram account is successfully connected, you will be able to view your recent posts on the dashboard. You can now set up Auto DM for your Posts, Reels, and Stories directly from the dashboard. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Need Assistance? If you encounter any issues or need additional help, please refer to our comprehensive User Guide or reach out to our support team. We're here to ensure you get the most out of ReplyRush! 📧 Email: support@replyrush.com 🌐 Website: replyrush.com 📱 Mobile App: ReplyRush on App Store 🔑 Dashboard: app.replyrush.com
bottom of page